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How to Build a Loyal Customer Base

A recent article by American business magazine Forbes highlighted how “Attracting new customers will cost your company 5 times more than keeping an existing customer”. Consequently, it is pivotal that small businesses can establish and

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Cheap Ways to Start A Business

This week’s guest post is a good follow up to last week’s. You ready to be your own boss? Here’s what Hannah Corbett has to say about it. For SBT’s perspective and passionate rebuttal, see also

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Are You Ready To Be Your Own Boss?

This week’s guest post comes with a slick infographic. While the infographic is a fun way to self-assess your own motivation as a business owner, I know serious business owners aren’t going to let an

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Popular Post

Selling, Guilt-Free

Know yourself If you’re confident with who you are and know that your intentions are in the right place (that being….for your customers, not just

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How to Fire a Client: Part 2

Read Part One Here So you need to fire a client. In full disclosure, I’ve failed as many times as I’ve succeeded in this particular department.  Dealing with human beings can be a messy business,

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RIP: Johnny B

One of my best friends – John Broderson a.k.a. Johnny B – died this week. He was Small Biz Triage’s first hire. Copywriting, video production, canvassing, event marketing, etc… Johnny could do f-ing anything. Hell,

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How to Fire a Client: Part 1

I’ve had to fire a handful of clients since I’ve been in business.  It is a very necessary, and potentially dangerous chore that most small biz owners ignore. Part 1 of this blog will cover

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Beer & Smokes, humble beginnings

Just got the expiration, will not renew notice from GoDaddy for SAVORTHESOUND.COM. So I got to thinking about the humble beginnings of my business, dug deep into my email, and found the thread below.  That

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Why my blog sucks?

Why? Because I haven’t updated it in FOUR MONTHS. And the last two blogs were ATROCIOUS.  Suppose I could pull that post down, or pull the blog down completely.  Transparency is necessary and often embarrassing.  And

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Popular Post

Selling, Guilt-Free

Know yourself If you’re confident with who you are and know that your intentions are in the right place (that being….for your customers, not just

Read More »