🍵 Ritual – from the sake ceremony, to the unwavering loyalty to their Ninkyo (code), businesses can incorporate ritual to form longer, deeper relationships.
🏯 Hierarchy – the family structure of the Yakuza, and the layered military organization of their gangs and ‘freelance’ businesses, can be adapted to modern-day B2B org’s.
🤸 Flexibility – the Yakuza has exercised a remarkable level of flexibility in spite of their size, competing syndicates and unpredictable political shifts.
🤝 Collaboration – I know of few people in the B2B world that can sit across from a staunch, evil competitor, and forge a peace or alliance. Yakuza bosses are experts.
🕴 Branding – from their full body tattoos, to the tailored suits, the Yakuza know personal branding. The B2B world works so hard to look different, when a uniform might be the best play.