To be clear, I’m not a web designer. I’m not a web developer. I’m just a marketing guy who has broken my WordPress site … well … a LOT. Over the years and countless late
Here’s a checklist Jason Fried (from 37 Signals) wrote for reviewing a design. It popped up on my Basecamp to-do’s that I needed to review the design for SmallBizTriage.com, so I figured I’d do it
I caught myself re-using the ice cream flavors metaphor AGAIN when talking to one of my clients, so I thought I’d ask myself that same question: If conversation is ice cream, what’s your customers’ favorite
1) Captain Malcolm Reynolds – Firefly Skill: Use Grit as a Management Tool. I relate to Mal more than anyone else on the list. Occasionally cranky, constantly screwing up, and holding his rag-tag crew with
(or How I Barely Survived My Own Idiocy) 1) Practice Ruthless Efficiency In my second year of running a small business I averaged 80 hours of work per week. One week I can barely remember
My name is Rich and I’m Nate Wright’s partner in crime in Small Biz Triage. I met Nate about 5 years ago while we were
Every man has his favorite charcoal, every woman has their favorite lip gloss, every kid their favorite toy, every cop their favorite hand-gun and every
Know yourself If you’re confident with who you are and know that your intentions are in the right place (that being….for your customers, not just
CHALLENGE: Bronzer Salon was referred to us by one of our peers from a few years back. A mother and daughter started an airbrush tanning
CHALLENGE: ACT has recently begun re-selling the classroom ModelMaker, but did not have a web platform to showcase the product OR a place for ModelMaker
Usually not a fan of questionnaires, but this one from Duct Tape Marketing got my brain running. What don’t you want in your life? complainers, non-doers, leeches, the lazy, the weak Who don’t you
So I was doing my periodic google keyword searches to see how my clients’ sites were doing … I did a search for “ laptop repair seattle” and … well just look: That’s right folks
NOTE FROM NATE: I wrote this nearly a year before Savor the Sound (the ‘other mother’ of Small Biz Triage) became non-profit youth music education social enterprise. Revealing. ………………….. I was invited to a “Town
NOTE FROM NATE: another blog from the archives before Savor the Sound evolved into a successful non-profit, and its growing “marketing department” became Small Biz Triage. ………….. So I’ve spent an unholy amount of time defining
My name is Rich and I’m Nate Wright’s partner in crime in Small Biz Triage. I met Nate about 5 years ago while we were
Every man has his favorite charcoal, every woman has their favorite lip gloss, every kid their favorite toy, every cop their favorite hand-gun and every
Know yourself If you’re confident with who you are and know that your intentions are in the right place (that being….for your customers, not just
CHALLENGE: Bronzer Salon was referred to us by one of our peers from a few years back. A mother and daughter started an airbrush tanning
CHALLENGE: ACT has recently begun re-selling the classroom ModelMaker, but did not have a web platform to showcase the product OR a place for ModelMaker